Language support for citizen conversations and meetings

KONTEKST™ helps public-sector staff and citizens understand each other when they do not speak the same language. It works with text and speech on mobile, tablet and computer.

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KONTEKST™ in practice

Language support in familiar situations

KONTEKST™ is designed for conversations that arise in everyday public-sector work.

Two parents speaking with a staff member around a table at a school

AI-generated illustration. The image does not depict actual citizens, staff members or pilot programmes.

When both parents need to participate

In a school or reception-class meeting, staff and parents can follow the same conversation on their own devices and in their own languages.

A daycare employee shows a short message on a mobile phone to a parent

AI-generated illustration. The image does not depict actual citizens, staff members or pilot programmes.

A quick message at pick-up

In a daycare setting, staff can translate a short message or piece of guidance when the need arises, without waiting for a booked interpreter.

A municipal employee and a citizen speaking at a table with a tablet

AI-generated illustration. The image does not depict actual citizens, staff members or pilot programmes.

Language support here and now

KONTEKST™ can support short, spontaneous conversations in settings such as employment services, citizen services, schools or assessment teams.

These use cases are being tested in collaboration with Danish municipalities.

The Problem

Not every conversation can wait

When a language barrier arises in everyday work, staff need a secure and approved way to continue the conversation.

An interpreter is not always available

  • Difficult to find interpreters for rare languages
  • Cancellations and delays
  • Short conversations arise without notice

General tools lack context

  • Do not know the municipality's terminology
  • Are not tailored to the specific workflow
  • Can lead to unsanctioned use of private AI tools
The Solution

Your organisation's own words in more languages

In KONTEKST™, the organisation can create a professional context layer containing the terms, local services and concepts staff use every day.

1 Language model
2 KONTEKST™ layer
3 User
  • Tailored to the domain The organisation's terminology and local concepts can be included in the translation.
  • Coherence throughout the meeting Context is updated continuously, so the conversation does not restart from scratch with each sentence.
  • Designed for the conversation The context layer is designed to make the translation more relevant to the situation and domain.

It is that simple

  1. 1Choose language and context
  2. 2Speak or write
  3. 3Read or listen
The Platform

Multiple tools, one context layer

KONTEKST™ brings translation, meeting support and administration together in one platform with the same professional context layer.

KONTEKST™ Translate

Context-aware translation for daily use

Designed for everyday situations where simple and direct communication is needed.

KONTEKST™ Meetings

Language support during meetings

Participants follow the conversation on their own devices and in their own languages.

KONTEKST™ Admin

Central administration and configuration

Manage users, licences, data policies and more.

Security

Built for the public sector

Security and compliance are central elements of the solution.

EU hosting

  • Hosted on Microsoft Azure EU tenant
  • Data never leaves the EU

Data protection

  • Data minimisation
  • Purpose limitation
  • No training on your data

Compliance

  • GDPR compliant
  • Relevant cloud certifications
  • Audit logs and access control
Municipal experience

Experience from municipal practice

KONTEKST™ is being tested in paid pilot programmes with the municipalities of Vejle, Hillerød, Gladsaxe and Sønderborg in areas including employment, schools, reception classes and daycare.

KONTEKST™ is under development and is not a replacement for a professional interpreter in complex or critical conversations.

Which conversation would you like to make easier?

Contact us, and together we will find out whether a licence, a pilot programme or another solution best suits your needs.

  • Your needs and workflows
  • What KONTEKST™ can offer
  • The right next step